PSYCHCONNECT

FAQs

1What differentiates PsychConnect from other practices?
It's our white-glove approach. We limit the number of clients that we take on so that we can provide unmatched focus and attention solely to you.
2What challenges can the psychiatrists, psychiatric nurse practitioners, and psychologists at PsychConnect treat?
We treat depression, ADHD, bipolar disorder, anxiety, PTSD, borderline personality disorder, and schizophrenia, among other conditions. Our Psychologists test for many psychological disorders for kids and adults.
3Can I get a prescription for a psychiatric medication at PsychConnect?
Yes, if appropriate, our medication providers are able to prescribe psychiatric medications.
4Are services tailored to each patient at PsychConnect?
They are. Although we offer our services in packages, we always work one-to-one to pin down the treatment plan that is going to work for you and your needs. We are a team that tailors to our clients needs one on one.
5How do I become a concierge client of PsychConnect?
First things first, we need to complete a short free 15 minute consultation. This will enable us to determine if we are able to provide the level of services that you need. If so, then we proceed from there. You will be accepted into an elite clientele where your information is protected and your transformation team strategist will assist you on this journey. You are not alone. You are not broken.
6Do I need to make a time commitment to PsychConnect?
We offer a range of time commitments, from a single visit to an annual package, so that as long as we are able to provide you with the level of services that you need, we can be there for you no matter what your situation is. Depending on the package that you choose, we are on call for you. We do not have emergency care or after-hours services. Please go to your nearest emergency room for any psychiatric emergencies.
7What Electronic Health Record does PsychConnect use?

PsychConnectOnline uses a secure HIPAA compliant tele-psychiatry platform, to provide up-to-date, high-quality mental health treatment. In order to receive care, you must live in the state where the providers or psychologist is licensed to practice. We are currently licensed to treat patients in Texas, California, Oregon, Montana, Colorado, and Delaware. More states to come.

8What is the policy regarding fees for psychiatric medications and psychological services?

Our psychiatric providers treat kids, teens, adults, and the geriatric population for psychiatric limitations. Please be advised that PsychConnectOnline is a virtual private practice that requires full payment for services at the time service is rendered. We are a self pay concierge practice that is out of network with your insurance.

OUT-OF-NETWORK- A special invoice, called a “super bill” can be provided to you free of charge to submit to your insurance carrier or FSA/HSA for possible reimbursement. It is your responsibility to contact your insurance carrier to determine what reimbursement, if any, you will receive. Credit/debit cards are accepted and will be required at the time you schedule your appointment to hold your appointment time. You will not be charged until services are rendered. If you cancel your appointment after the grace period of 48hrs, you are considered a no-show and will be charged the cost of the appointment.

At the time of your 15 minute free consult you will be informed of the costs of the sessions. Please email info@psychconnectonline.com with any further questions.

9What is PsychConnect prescription policy?

PsychConnectOnline has a commitment to prescribing medications safely and will only prescribe controlled substances when it is absolutely indicated. Controlled substances will be prescribed in accordance with policies established by the DEA and your home state’s governing laws. We do not prescribe Xanax, Ambien, or any opioid pain-killers. We do prescribe most other psychiatric medications to include anti-depressants, anti-anxiety medications, mood stabilizers, psychotropics etc.,. We are here to help clients in need of care and will help you find alternative medications.

What is the controlled substance policy? All patients requesting DEA Schedule II, III, and IV drugs will be referenced through their home state’s Prescription Monitoring Program and must submit to a drug screen. If you are specifically seeking controlled medications, please call our office prior to your visit to discuss treatment options.Prescriptions can only be issued at a regularly scheduled appointment. There are no early refills. Lost prescriptions will not be replaced. Stolen prescriptions will only be replaced if the client presents a police report documenting the theft.

The provider will prescribe long-acting stimulant as medically appropriate. In general, they do not prescribe short or immediate acting stimulants. All clients will submit a urine sample for drug of abuse testing before the first prescription is written. Clients are required to complete an annual urine drug test with more frequent testing if indicated and requested by the provider. The final determination about whether to prescribe stimulant medication rests with the prescribing provider.

**Controlled substances prescriptions will be written based on your states regulations**

DEA COVID-19 Telemedicine Policy
COVID-19 Information Page (usdoj.gov)

​DEA Schedule II, III and IV Drugs
https://www.deadiversion.usdoj.gov/schedules/

PSYCHCONNECT

PACKAGES


One-Time Privy Package

This is our package for an initial psychiatric medication management or therapy assessment. The initial psychiatric session lasts three sessions for children and adults. It includes an in-depth review of your concerns, pinning down the way in which we can help you best and what treatment is appropriate.

Monthly Elite Social Package

Following an initial therapy or initial psychiatric medication evaluation, this also includes twelve virtual therapy sessions with a licensed psychologist over a twelve-month period, for significant annual savings.

Annual Cream-of-the-Crop Package

Following an initial therapy assessment or initial psychiatric medication evaluation, this also includes twelve virtual therapy sessions, refills on your psychiatric medications (if necessary), and two additional 45-minute sessions every week. This package is ideal for longer-term and shorter-term therapy needs alike.

Adult ADHD-Specific Evaluations

Are you in need of a review of a diagnosis, a professional test, a board review, work-related accommodations, college student accommodations, or other ADHD-specific services? As part of this package, we will walk you through the entire process, from standardized psychological testing to reporting to treatment recommendations to feedback.

Comprehensive Psychological Evaluations

When there is a mental health challenge presenting itself to you, you know that you need to figure out what it is – but don't know how to do that. We can help you with that. Through this package, we will test for depression, ADHD, bipolar disorder, anxiety, post-traumatic stress disorder (PTSD), and/or schizophrenia. We will then prescribe a treatment, including medications if necessary. Other diagnostic procedures that we may administer include IQ exams, cognitive exams, mental health evaluations, fitness-to-practice evaluations (for California, Delaware, Texas licensing in the medical, psychological, pharmaceutical, chiropractic, teaching, dental, and nursing fields), psychoeducational exams, ADHD/learning disability evaluations, substance abuse evaluations, or bariatric evaluations.

Forensic Assessment and Evaluations

One of our specialties is in administering forensic testing for both criminal and civil litigation. We provide high-value services in this area because of our reputation and profile. Note: we do not provide child custody evaluations, and we do not make court appearances.

PSYCHCONNECT

ABOUT OUR PRACTICE

When you think about the life that you have lived so far, there is much for you to be proud about. You can reflect on all of the challenges you have faced and all of the goals you have reached. It all seems to add up to something in your mind – a grand story that you can share with your friends and family. At the same time, something is holding you back. You see all of these things, and you think you ought to enjoy them.

Yet, you don't.

The thing is, you do not need to wait until the moments become memories to appreciate them. The finest vacations, the fanciest cars, and the most in-demand restaurants are not going to make the impact you want unless you have put yourself in a position to appreciate them – to appreciate and enjoy anything that life brings to you.

PSYCHCONNECT

ABOUT OUR PRACTICE

When you think about the life that you have lived so far, there is much for you to be proud about. You can reflect on all of the challenges you have faced and all of the goals you have reached. It all seems to add up to something in your mind – a grand story that you can share with your friends and family. At the same time, something is holding you back. You see all of these things, and you think you ought to enjoy them.

Yet, you don't.

The thing is, you do not need to wait until the moments become memories to appreciate them. The finest vacations, the fanciest cars, and the most in-demand restaurants are not going to make the impact you want unless you have put yourself in a position to appreciate them – to appreciate and enjoy anything that life brings to you.

This is your mental health, and it is worth much more than any amount of money. We like to put it this way: your mental currency is in the value of your mental health. What this means is that when you look past the vacations, the cars, and the restaurants, past your retirement account, past your trading account, past your wallet, there should be something bigger waiting for you. You should be able to find your true happiness, feeling wonderful because you have found a solution that fits you.

Make no mistake, it does take a solution, too. If you feel like you have a problem, if you can't say I'm okay and mean it, then you owe it to yourself to start putting in the work. Your mental health is worth the time and effort that it takes. Once you realize that the money is not exactly what you have been waiting for and happiness is something you need to give to yourself, not something you can buy in a store, then you can begin to move forward. You can leave behind the old life, the one where nothing was ever enough.

This is your mental health, and it is worth much more than any amount of money. We like to put it this way: your mental currency is in the value of your mental health. What this means is that when you look past the vacations, the cars, and the restaurants, past your retirement account, past your trading account, past your wallet, there should be something bigger waiting for you. You should be able to find your true happiness, feeling wonderful because you have found a solution that fits you.

Make no mistake, it does take a solution, too. If you feel like you have a problem, if you can't say I'm okay and mean it, then you owe it to yourself to start putting in the work. Your mental health is worth the time and effort that it takes. Once you realize that the money is not exactly what you have been waiting for and happiness is something you need to give to yourself, not something you can buy in a store, then you can begin to move forward. You can leave behind the old life, the one where nothing was ever enough.

This does not mean you are ignoring what your money can do for you. You have worked hard already, to get where you are and live the life you live. Still, your mental health is deeper than that. Your mental health is not such a simple thing that you can book a private jet and fly away from it (or to it). Many people struggle their whole lives, never figuring out what is going on, but you do not have to do that.

At PsychConnect, we have helped many people in your position. We take on only a certain, limited number of patients every year: because we want you to know that we are going to be there for you, guiding you by the hand and using all of our resources to serve you. This is not an easy process, after all. To achieve true stability and peace in your mental health, both you and we need to commit ourselves.

We are ready to do that. Are you?

Let's talk about this from a different perspective. Think about the word value. It can mean anything: it's something that you want, something that you have to offer, something that you have, something that you lack. Whatever value is to you, that is where you are going to direct all of your attention. When you have misdirected your attention, it doesn't matter how much prestige you have earned for yourself or how happy other people think you should be.

All that matters is how you feel. Do you feel happy?

Your things, your net worth, your affluence, your social status: none of these things is going to do that for you, not in the long term. Any one of them may seem to make a quick fix, to get you excited or to make you forget about your challenges for a little while. Then, you are right back where you started. You are back to struggling, back to confusion, back to disappointment.

Because we understand that happiness comes from within, we start there. We tailor our services to you and your needs. Figuring out what is going on with you together, we then devise solutions that are going to make the sustainable difference you need.

The white-glove, concierge services that we offer address a wide range of mental health challenges, including:

  • Depression
  • ADHD
  • Bipolar Disorder
  • Anxiety
  • Posttraumatic Stress Disorder (PTSD)
  • Borderline Personality Disorder
  • Schizophrenia

You do not need to know, however, which of these challenges you may be encountering. It could be that there is just some doubt in your mind. Wherever you are in this journey of yours, we can talk it out and see if we can help you. If not, then we will direct you to another resource. Our only priority is to get you the care that you need, whether it is with one of our practitioners or not.

This is a vocation for us, and we take it seriously. As Tal-Ben Shahar said, "Happiness, not gold or prestige, is the ultimate currency."

The white-glove, concierge services that we offer address a wide range of mental health challenges, including:

  • Depression
  • ADHD
  • Bipolar Disorder
  • Anxiety
  • Posttraumatic Stress Disorder (PTSD)
  • Borderline Personality Disorder
  • Schizophrenia

You do not need to know, however, which of these challenges you may be encountering. It could be that there is just some doubt in your mind. Wherever you are in this journey of yours, we can talk it out and see if we can help you. If not, then we will direct you to another resource. Our only priority is to get you the care that you need, whether it is with one of our practitioners or not.

This is a vocation for us, and we take it seriously. As Tal-Ben Shahar said, "Happiness, not gold or prestige, is the ultimate currency."

Happiness, we know, may seem like a tall order. Especially if you have gotten used to feeling unhappy for a long time already, it may seem as if there is nothing for you out there. We encourage you to give us a call, though. We can be your partner in recovery, in growth, and in self-care. These are conversations that transform. Step into the life you desire, you deserve.

Without your mental health, nothing else is ever going to make sense. It is both ends of the circle, and you are in the middle of it.

Calm is a super power and Happiness is worth the call. Join us!

Happiness, we know, may seem like a tall order. Especially if you have gotten used to feeling unhappy for a long time already, it may seem as if there is nothing for you out there. We encourage you to give us a call, though. We can be your partner in recovery, in growth, and in self-care. These are conversations that transform. Step into the life you desire, you deserve.

Without your mental health, nothing else is ever going to make sense. It is both ends of the circle, and you are in the middle of it.

Calm is a super power and Happiness is worth the call. Join us!

 
PSYCHCONNECT

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